Adelino, Muhammad Ilham, and Meldia Fitri. “Integration of CSI, Airqual, IPA, and PGCV to Determine Prioritisation of Service Quality on JTA Airlines”. Jurnal Teknologi 11, no. 1 (April 19, 2021): 14–19. Accessed September 24, 2025. https://jitekin-upiyptk.org/ojs/index.php/Teknologi/article/view/27.